Privacy Policy

Last Updated: May 2026

1. Introduction

Narra Digital Labs respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, student ID (for student plan verification).
• Contact Data: Email address, billing address.
• Technical & Forensic Data: IP addresses, browser types, and login access logs. This is strictly for security auditing and abuse prevention.
• Security Data: We utilize Cloudflare Turnstile to verify that traffic is human. Cloudflare may process certain telemetry data during this check.

3. How We Use Your Information

We use your personal data to:

• Provision, maintain, and manage your Narra Ecosystem services.
• Process payments securely via PayMongo.
• Verify academic enrollment for student-specific discounts.
• Prevent fraud, abuse, and unauthorized access to our infrastructure.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share information with:

• Payment Processors: PayMongo to securely process your billing transactions.
• Security Partners: Cloudflare Turnstile for anti-bot validation.
• Law Enforcement: If required by law, or if we detect fraudulent activity, forensic logs (including IP addresses) will be submitted to the authorities as outlined in our Terms and Conditions.

5. Your Rights Under DPA 2012

Under the Data Privacy Act of 2012, you have the right to:

• Be informed about how your data is being processed.
• Access the personal information we hold about you.
• Object to the processing of your data.
• Request the correction or erasure of your personal data.
• File a complaint with the National Privacy Commission (NPC) if your rights are violated.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact our Data Protection Officer via our support channels.